Privacy Policy

2. Information We Collect

2.1 Service Usage Data

When you use ServeP2E, we collect:

• Service configurations: Descriptions, specifications, and settings of services you create
• API usage metrics: Request counts, response times, and error rates for your API endpoints

2.2 Technical Information

We automatically collect certain technical information, including:

• Device information: Browser type, operating system, device identifiers
• Log data: IP addresses, access times, pages viewed, and actions taken
• Cookies and tracking: Session tokens, preferences, and analytics data
• Performance data: Page load times, errors, and system performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Generate AI-powered service implementations based on your specifications
• Deploy and host your API endpoints
• Monitor and maintain service performance and availability
• Provide customer support and respond to your inquiries

3.2 Service Improvement

• Analyze usage patterns to improve our AI models and platform features
• Identify and fix bugs, errors, and performance issues
• Develop new features and enhance existing functionality
• Conduct research and development for service optimization

3.3 Communication

• Send transactional emails (account verification, password resets, service notifications)
• Provide important updates about service changes or security issues
• Send optional marketing communications (you can opt out at any time)
• Respond to your support requests and feedback

3.4 Security and Compliance

• Detect, prevent, and respond to fraud, abuse, and security threats
• Enforce our Terms of Service and protect our legal rights
• Comply with legal obligations and regulatory requirements
• Conduct audits and verify compliance with our policies

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• Cloud infrastructure providers: For service deployment and API hosting
• Analytics providers: To understand service usage and performance

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal process, court orders, or government requests
• Enforce our Terms of Service and protect our rights and property
• Investigate potential violations or security incidents
• Protect the safety and rights of our users and the public

4.3 Business Transfers

If ServeP2E is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

5. Data Storage and Security

5.1 Data Storage

• Location: Your data may be processed in the United States and other countries where our service providers operate
• Duration: We retain your data as needed to provide our services
• Backup: Regular backups are maintained to prevent data loss

5.2 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access controls: Strict access controls limit who can access your data
• Monitoring: Continuous monitoring for security threats and anomalies
• Regular audits: Security assessments and vulnerability testing

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to:

• Access your personal information through your account dashboard
• Request a copy of your data in a portable format
• Review and update your account information at any time

6.2 Correction and Deletion

• Update or correct inaccurate information through your account settings
• Request deletion of your account and associated data
• Note: Some information may be retained for legal or legitimate business purposes

6.3 Marketing Communications

• Opt out of marketing emails by clicking "unsubscribe" in any marketing message
• You will continue to receive transactional and service-related emails

6.4 Cookies and Tracking

• Manage cookie preferences through your browser settings
• Note: Disabling cookies may affect service functionality

7. Children's Privacy

ServeP2E is not intended for use by children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using ServeP2E, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by ServeP2E. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: Exercise your privacy rights without discriminatory treatment

To exercise these rights, please contact us using the information in Section 13.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: Consent, contract performance, legitimate interests, and legal obligations
• Right to access: Obtain confirmation of whether we process your personal data and access to such data
• Right to rectification: Correct inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restriction: Request restriction of processing in certain circumstances
• Right to data portability: Receive your personal data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent
• Right to lodge a complaint: File a complaint with your local data protection authority

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our Service for material changes
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

14. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When your account is deleted, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.